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Customer Service

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Risk-Free Guarantee

All materials are guaranteed to live up to your expectations. If any product does not, we will exchange it, credit your account, or refund your money.

Return Policy

Call (800) 831-4190 within 90 days for a return authorization number prior to returning any materials. Please have your Perfection Learning invoice number, purchase order number, or our original number available at the time you place the call. Returns will not be accepted without an authorization number. Stamped or processed books will not be accepted for returns unless they are physically defective. Please check your order carefully before applying school stamps, labels, or pockets. Audiocassettes, videos, and CDs will not be accepted for return, once opened, unless physically defective. Reproducible materials are not accepted for return.

Teacher Resources—Purchasing Restrictions

Teacher materials are sold only with a classroom purchase of the related student materials. Purchased order required. Teacher materials will not be sold to customers who have purchased the related student materials through a third party. This does not apply to our literature-based teacher resources that can be used in conjunction with trade books.

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Save on book titles and collections!

The price listed is the price you pay!

  • SAVE on paperback and Cover Craft
  • NO minimum order quantities!
  • NO need to calculate your discount.

Organize your classroom library with value-added services FREE with collection purchases


Effective until September 1, 2019. List prices are subject to change.

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Shipping Information

Shipping charges for online orders will be the same as any other type of order
Orders over $1,000—12%
Orders under $1,000—12% plus $5.99 handling
Does not apply to Canada, Alaska, Hawaii, and other locations outside the U.S. Please call Customer Service at (800) 831-4190 for shipping costs to these areas.

Extra shipping charges apply for overnight and two-day shipments. Please call Customer Service at (800) 831-4190 for rates.

Orders are shipped via UPS, FedEx, and FedEx Ground. Enter Access My Orders to track your packages.

Paperback and hardback books ordered from us should reach you within seven to ten days from when your order is received in our office. Cover Craft® books ordered from us should reach you within 30 days from when your order is received. Orders requiring library processing may take slightly longer in order to meet your specifications and ensure accuracy.

Out-of-stock titles will be backordered automatically. Backorders that cannot be filled in 60 days will be canceled unless you instruct otherwise. To use all of your available funds, we recommend you send a list of alternative titles we can use to replace any out-of-print or temporarily unavailable titles. Your packing slip will indicate which titles have been put on backorder. Your invoice will indicate which titles have been canceled.

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Cover Craft® Binding
Cover Craft Books-Like a classic novel, Cover Craft books last forever-that's why we give you a lifetime satisfaction guarantee.


Fold the book back time after time, the binding will not break.


Advanced adhesives keep pages intact and thinner books are sewn for extra durability.


NO need to constantly hold the book down. Cover Craft® books hold their place during teaching and reading.


  • full-color digital images and lamination make covers sparkle
  • durable binder board guarantees the covers look like new—circulation after circulation
  • teachers and students alike love the attractiveness of our books
  • covers do not scratch and can be wiped clean

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Special Order Services

We'll locate hard-to-find titles! If you can't find a title in our catalogs, we'll attempt to get it for you if you order 25 or more Cover Craft copies of the same title or 10 or more hardback or paperback copies of the same title. Call (800) 831-4190 and ask for our Special Order Service—call, fax, or email your list of titles. Please allow 45 to 90 days for delivery. Volume discounts on special order titles may not apply. Special order titles are not returnable.

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Free Quotation Services

If your order must be typed, let us do it at no cost! Simply email us the list of titles you want. We will enter a quote into our system, locking in the most current prices for 60 days. We will mail or fax the quote listing your titles and prices so you can attach it to your purchase order and return it for processing.

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Staying Within Your Budget

If there's a budget amount you can't exceed, let us know on the order form and we'll ship only up to the "Do Not Exceed" amount. To use all of your available funds, send a list of alternate titles we can use to replace any out-of-print or temporarily unavailable titles.

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RIF Orders

As a qualified RIF dealer, Perfection Learning has worked for over a decade with Reading is Fundamental to promote the joy of reading. And we're ready to help you with RIF book orders for your school or community. RIF orders qualify for our advertised discount. Perfection Learning titles do not receive any discount. All RIF orders receive FREE shipping.

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Contact Customer Service

Let our knowledgeable Customer Service staff answer your product questions!

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